When we are arranging any audit there are many things we take into consideration. First and foremost is having auditors who understand and are credible in the aged care sector. Each audit will have one health manager and at least one clinical auditor (a registered nurse with current aged care experience and a current annual practicing certificate.) Secondly, we also try as much as we can to use local auditors in order to keep disbursement costs down. This is not always possible but we do our best, and are always mindful of not incurring more costs than those that are necessary.

Audit teams are based on location, experience and knowledge of the private hospital sector. For a certification audit the team must change by 50% from the last certification audit, which does add some complexity at times to the selection of the audit team.

Please call us to discuss your organisations needs. We need to understand more about your needs to provide the right advice.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' form or to call us on 0508246776. We can send you information with the benefits of selecting DAA Group as your auditing agency. Once we have your information, we will send you a proposal of our costs and breakdown of our services. Then, once you have agreed for us to be your auditing agency, we will begin working with you to find an audit date that will suit you and the auditor/assessor team.

The Residential Disability scope covers the following three different types of disability support.

- Intellectual Disability

-Physical Disability

- Sensory Disability

The Certificate issued by HealthCERT details the scope of the disability services that the provider is certified to provide.

This depends on the preparation work you wish to or need to do. If your current system for Allied Health Standard is working well and you do not need to do anything before the audit you will have no additional work resources to prepare for the audit.If you choose to move to the new contract you will need to put resources into revising your documented policies and procedures to meet the requirements of the new standard.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' form or to call us on 0508246776. We can send you information with the benefits of selecting DAA Group as your auditing agency. Once we have your information, we will send you a proposal of our costs and breakdown of our services. Then, once you have agreed for us to be your auditing agency, we will begin working with you to find an audit date that will suit you and the auditor/assessor team.

Audit teams are based on location, experience and knowledge of the private hospital sector. For a certification audit the team must change by 50% from the last certification audit, which does add some complexity at times to the selection of the audit team.

In the interests of remaining independent, we are not able to assist you with improvements of your policy and procedure documents. However, we do give feedback following our review of your documents advising you of omissions, out-dated legislative advice etc.

We can also conduct a gap analysis, if you are a general GP clinic wishing to convert to an urgent care clinic, which will assist you to know where your gaps are in the documentation.

We can provide you with the contact details of consultants who would be happy to assist you with this process.

Audit teams are based on location, experience and knowledge of the private hospital sector. For a certification audit the team must change by 50% from the last certification audit, which does add some complexity at times to the selection of the audit team.

The Retirement Villages Association is the certifying body. They will only accept reports and certify organisations who fully attain all the criteria.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' form or to call us on 0508246776. We can send you information with the benefits of selecting DAA Group as your auditing agency. Once we have your information, we will send you a proposal of our costs and breakdown of our services. Then, once you have agreed for us to be your auditing agency, we will begin working with you to find an audit date that will suit you and the auditor/assessor team.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' form or to call us on 0508246776. We can send you information with the benefits of selecting DAA Group as your auditing agency. Once we have your information, we will send you a proposal of our costs and breakdown of our services. Then, once you have agreed for us to be your auditing agency, we will begin working with you to find an audit date that will suit you and the auditor/assessor team.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' form or to call us on 04 499 0367. We can send you information with the benefits of selecting DAA Group as your auditing agency. Once we have your information, we will send you a proposal of our costs and breakdown of our services. Then, once you have agreed for us to be your auditing agency, we will begin working with you to find an audit date that will suit you and the auditor/assessor team.

If you have stays longer than one day your organisation will likely come under standard NZS8134. Otherwise, if you only have stays up to one day, you can likely choose between EQuIP for Daystay Hospitals or NZS 8164 Day Stay surgery and procedures standard. If you need help to understand the differences and what is applicable for your organisation please feel free to call us on freephone 0508 246 776.

In the interests of remaining independent, we are not able to assist you with improvements of your policy and procedure documents. However, we do give feedback following our review of your documents advising you of omissions, out-dated legislative advice etc.

We can also conduct a gap analysis if you arge a general GP clinic wishing to convert to an urgent care clinic which will assist you to know where your gaps are in the documentation.

We can provide you with the contact details of consultants who would be happy to assist you with this process.

Home and community support services (HCSS) providers that hold a contract with the DSS (MOH), a district health board, and/or ACC (Accident Compensation Corporation) must be certified against Home and community support sector Standard NZS 8158:2012.

Providers who have only private paying clients could voluntarily choose to have an audit if they would desire too.

In the interests of remaining independent, we are not able to assist you with improvements of your policy and procedure documents. However, we do give feedback following our review of your documents advising you of omissions, out-dated legislative advice etc.

We can also conduct a gap analysis, which would assist you to know where your gaps are in the documentation.

We can provide you with the contact details of consultants who would be happy to assist you with this process.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' form or to call us on 0508246776. We can send you information with the benefits of selecting DAA Group as your auditing agency. Once we have your information, we will send you a proposal of our costs and breakdown of our services. Then, once you have agreed for us to be your auditing agency, we will begin working with you to find an audit date that will suit you and the auditor/assessor team.

The certification audits are usually made up by a two person audit team. Wherever possible we locally-based auditors for your site to help keep costs to a minimum.

The Certification period is up to four years, with the majority of certificates awarded for three years. Half way into this period a surveillance audit is required to ensure that the hospital is maintaining the standard and to follow up any corrective actions that were raised at the certification audit.

In the interests of remaining independent, we are not able to assist you to develop or prepare procedure documents. However, we will give feedback following our review of your documents as part of the audit preparation. This will help you improve your documents. We can also conduct a gap analysis if you are preparing for certification as an Allied Health provider, which will assist you to know where your gaps are prior to your audit. We may be able to also provide you with the contact details of consultants who can assist you with your documentation improvement process.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' time or to call us on 04 499 0367.

We can send you information with the benefits of selecting DAA Group as your auditing agency.

Once we have your information, we will send you a proposal of our costs and breakdown of our services. Once you have agreed for us to be your auditing agency. we will begin working with you to find an audit date that will suit you and the auditor team.

The applicable standards for Residential Disability providers are NZS 8134:2008 Health and Disability Services Standards, specifically;

NZS 8134.1.1 – Consumer Rights

NZS 8134.1.2 – Organisational Management

NZS 8134.1.3 – Continuum of Service Delivery

NZS 8134.1.4 – Safe and Appropriate Environment

NZS 8134.2.1 – Restraint Minimisation

NZS 8134.2.2 – Safe Restraint Practice

NZS 8134.2.3 – Seclusion

NZS 8134.3.1 – Infection Control Management

NZS 8134.3.2 – Implementing the Infection Control Programme

NZS 8134.3.3 – Policies & Procedures

NZS 8134.3.4 - Education

NZS 8134.3.5 - Surveillance

NZS 8134.3.6 – Antimicrobial Usage

You can purchase a copy of these standards from Standards New Zealand - https://shop.standards.govt.nz/catalog/ics/

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In the interests of remaining independent, we are not able to assist you to develop or prepare procedure documents. However, we will give feedback following our review of your documents as part of the audit preparation. This will help you improve your documents. We can also conduct a gap analysis if you are preparing for certification as an Allied Health provider, which will assist you to know where your gaps are prior to your audit. We may be able to also provide you with the contact details of consultants who can assist you with your documentation improvement process.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' form or to call us on 0508246776. We can send you information with the benefits of selecting DAA Group as your auditing agency. Once we have your information, we will send you a proposal of our costs and breakdown of our services. Then, once you have agreed for us to be your auditing agency, we will begin working with you to find an audit date that will suit you and the auditor/assessor team.

The certification period is dependent on the standards chosen, but is usually three to four years. Half way into this period a surveillance audit is required to ensure that the standard is being maintained and to follow up any corrective actions that were raised at the certification audit.

The first decision is whether you would like to be audited against the Rooms/ Office Based Surgery and Procedures Standard NZS 8165 or the Day-Stay Surgery and Procedures Standard NZS 8164.

To help with this:

The Rooms/Office Based Surgery and Procedures 8165 Standard is for facilities that undertake procedures without the use of sedation i.e. may use local or regional anaesthetic and complete minor procedures.

The Day-Stay Surgery and Procedures 8164 Standard addresses the clinical support necessary when clients are sedated, from minor sedation through to general anaesthesia.

These standards can be obtained from Standards NZ via their website www.standards.govt.nz (select “buy standards” at top of their website page).

In the interests of remaining independent, we are not able to assist you to develop or prepare procedure documents. However, we will give feedback following our review of your documents as part of the audit preparation. This will help you improve your documents. We can also conduct a gap analysis if you are preparing for certification as an Allied Health provider, which will assist you to know where your gaps are prior to your audit. We may be able to also provide you with the contact details of consultants who can assist you with your documentation improvement process.

In the interests of remaining independent, we are not able to assist you to develop or prepare procedure documents. However, we will give feedback following our review of your documents as part of the audit preparation. This will help you improve your documents. We can also conduct a gap analysis if you are preparing for certification as a Mental Health provider, which will assist you to know where your gaps are prior to your audit. We may be able to also provide you with the contact details of consultants who can assist you with your documentation improvement process.

In the interests of remaining independent, we are not able to assist you to develop or prepare procedure documents. However, we will give feedback following our review of your documents as part of the audit preparation. This will help you improve your documents. We can also conduct a gap analysis if you are preparing for certification as an Allied Health provider, which will assist you to know where your gaps are prior to your audit. We may be able to also provide you with the contact details of consultants who can assist you with your documentation improvement process.

We will make it easy for you! The first step is to fill in the 'Request for Proposal' time or to call us on 04 499 0367.

We can send you information with the benefits of selecting DAA Group as your auditing agency.

Once we have your information, we will send you a proposal of our costs and breakdown of our services. Once you have agreed for us to be your auditing agency. we will begin working with you to find an audit date that will suit you and the auditor team.

The Retirement Villages Code of Practice 2008 (& Variations of April 2017) is what you will be audited against.

To gain a copy of the code you can download from here: https://www.cffc.org.nz/retirement-villages/the-act-regulations-and-codes/code-of-practice/

That depends on a number of things, the most important being how big and complex your service is. Our costs are always based on how many auditors/assessors are required and how long the work will take. We want the process to be of value to you, so it's important to have adequate time for the audit. We want to provide you with an audit process you can trust. Be aware that the cost includes planning and preparation, the off-site document review (if required), on site audit and reporting, and the final preparation for your certification.

The certifying body is the Ministry of Health. DAA Group Ltd may also be the Certifying body if you choose to have dual certification with another programme such as EQuIP.

The cost is influenced by the standard you've chosen to be audited against and the size of your service. We can provide a proposal to you, which includes the cost information, once we know more about the needs of your organisation.

Generally certification is required when a provider has more than 5 people living in their service. The provider should contact HealthCERT or their Contract Relationship Manager to discuss if they are required to have certification.

For this certification there is a three year certification period. The certificate is issued by the Retirement Village association who will send this directly to you once they receive the final audit report from us and have reviewed your audit report.

That depends on a number of things, the most important being how big and complex your service is. Our costs are always based on how many auditors/assessors are required and how long the work will take. We want the process to be of value to you, so it's important to have adequate time for the audit. We want to provide you with an audit process you can trust. Be aware that the cost includes planning and preparation, the off-site document review (if required), on site audit and reporting, and the final preparation for your certification.

We are very aware that this is your process, and we are always mindful of being a guest in your service. Having said that, there are many rules (rightly) set by the Ministry of Health about how audits must be conducted and so we must follow these rules to meet your needs and ours. An important part of the audit is talking to people, and this includes staff. We generally talk with staff in groups, that way it's less scary for them, but sometimes we need to talk with people individually. We assure you this is always done sensitively and with respect. It works best when we can talk with staff who undertake the work.

That depends on a number of things, the most important being how big and complex your service is. Our costs are always based on how many auditors/assessors are required and how long the work will take. We want the process to be of value to you, so it's important to have adequate time for the audit. We want to provide you with an audit process you can trust. Be aware that the cost includes planning and preparation, the off-site document review (if required), on site audit and reporting, and the final preparation for your certification.

The certifying body is the Ministry of Health. DAA Group Ltd may also be the Certifying body if you choose to have dual certification with another programme such as Equip.

The surveillance audit is usually comprised of only one auditor and takes approximately one day, but can be more or less depending on the size and number of locations of your organisation.

DAA Group Ltd is the Certifying body for these standards.

That depends on a number of things, the most important being how big and complex your service is. Our costs are always based on how many auditors/assessors are required and how long the work will take. We want the process to be of value to you, so it's important to have adequate time for the audit. We want to provide you with an audit process you can trust. Be aware that the cost includes planning and preparation, the off-site document review (if required), on site audit and reporting, and the final preparation for your certification.

That depends on a number of things, the most important being how big and complex your service is. Our costs are always based on how many auditors/assessors are required and how long the work will take. We want the process to be of value to you, so it's important to have adequate time for the audit. We want to provide you with an audit process you can trust. Be aware that the cost includes planning and preparation, the off-site document review (if required), on site audit and reporting, and the final preparation for your certification.

The Health and Disability sector standards are available from Standards New Zealand (https://www.standards.govt.nz/).

We are very aware that this is your process, and we are always mindful of being a guest in your service. Having said that, there are many rules (rightly) set by the Ministry of Health about how audits must be conducted and so we must follow these rules to meet your needs and ours. An important part of the audit is talking to people, and this includes staff. We generally talk with staff in groups, that way it's less scary for them, but sometimes we need to talk with people individually. We assure you this is always done sensitively and with respect. It works best when we can talk with staff who undertake the work.

That depends on a number of things, the most important being how big and complex your service is. Our costs are always based on how many auditors are required and how long they need to be onsite for. We want the process to be of value to you, so it is important not to rush the audit - that way we can be sure we have all the information we need, and you finish the audit feeling satisfied and like you have learnt some new things. Bearing in mind our auditors have heaps of experience they can bring to any audit having seen it done a hundred different ways in other facilities.