Physiotherapy and Hand Therapy - ACC Contract Requirements for Certification

ACC Physiotherapy providers

From 1 August 2018, ACC has put in place a revised Physiotherapy Services Contract and this includes associated changes for suppliers of Physiotherapy and Hand Therapy Services to demonstrate they are meeting certification requirements. 

 

The key changes and dates for auditing include:

 

This means for you:

  1. If you are already certified, you can choose to stay with the NZS 8171:2005 Allied Health Services Sector Standard or you can choose to be audited to the ACC Requirements for Physiotherapy and Hand Therapy Services.
  2. If you are already certified but have off sites that are not included currently, you need to have these included by 31 May 2020 or at the next audit event.
  3. If your ACC physiotherapy practice is not certified, you have 12 months from the 1 August 2018 to select your Certification scope and have an audit.
  4. If you are a new Hand Therapy Supplier, you are required to select your Certification scope and have an audit.
  5. If you are an existing Hand Therapy supplier who is not already certified against NZS8171:2005, you have until 1 November 2021 to select your Certification scope and have an audit.  

 

What you need to do now?

Choice – you can select either to be audited and certificated to the full NZS8171:2005 Allied Health Services Sector Standard as you are now or to the new minimum scope contract requirements.

 

  1. Understand what part of the change you fit into.
  2. Contact us (we have attached the link to our enquiry form to make first contact easier).We can then answer any questions and assist you – we can also provide more information to help you decide what standard to select)
  3. Arrange for an audit to occur within the timeframe to meet your contractual requirements.

 

The DAA Group has been working with ACC during the development of this revision.  We have worked with physiotherapy services for many years to provide Certification to the NZS8171:2005 Allied Health Services Sector Standard and have an experienced team that work in partnership with you to meet the standard of your choice.

We can help you to prepare and make the right decision to meet requirements.

 

What is the difference in the two standards?

NZS8171:2005 Allied Health Services Sector Standard is a national standard.  It has as six parts and 29 separate standards.   

This standard is more comprehensive, has been developed by the Allied Health sector and includes a broader cover of your full business operations.

It includes more than the contract standard about your management of your physio or hand therapy practice.

 

The ACC Requirements for Physiotherapy and Hand Therapy Services (contract standard) is based on the contract with ACC and cross references back to relevant parts of the Allied Health Standards.  It has four parts and 13 standards. 

This is not as comprehensive, however has more focus on the contract. 

It is important to understand that the key elements of your service are still included and therefore what is being reviewed on site is not greatly different to the Allied Health Standard.

 

Other differences:

For Certification audits

The Allied Health standard will provide you with a more detailed report that reflects the work you do and the gaps that provide opportunities for improvement as well as acknowledging the good work done to meet the different standards.

The ACC Requirements for Physiotherapy and Hand Therapy Services audit will provide you with a standard templated report focused on any gaps that will need to be addressed as well as acknowledging the good work you do to meet the different standards.

For Surveillance audits

After the first cycle of audit (one certification audit, one surveillance audit then the re-certification audit) you may move to a self-assessment with off-site review by the DAA Group if you have less than two findings at low risk and not repeating from the last audit. However, if your service is already Certificated to the full NZS 8171:2005 Allied Health Services Sector Standard and has demonstrated compliance to this, you will not need to do anything else to meet the four year Certification conditions and have the opportunity to move straight into an off-site surveillance.

 

For providers currently certified to the NZS8171:2005 Allied Health Services Sector Standard

If you move to the contract standard, you will need to review your Policies, Procedures and practices in order to align them to the new contract standard requirements.

You will also need to complete a self-assessment.  Please contact us for a copy of this so that you can start work on this.

A review of your policies and procedures (document review) will need to occur prior to your onsite audit. 

The DAA Group will contact you in advance of your next event and you can make a choice then.

 

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