The DAA group provides professional audit services in partnership with the client. This has been our philosophy for many years and feedback from our clients confirms that we work in this way.

On registration with DAA Group you may nominate your choice of Client Manager. If necessary we will assist you in this decision, based on expertise, geographic location and relationships that may already exist.

When the audit will occur is a decision made by you. Your client manager will discuss and agree audit details with you.

We offer two streams of certification:

1. Ministry of Health Certification Audit
Standards for audit include:
l NZS 8134:2008 Health and Disability Services Standards incorporating:
l NZS 8134.1:2008 Health and Disability Services (Core) Standards 
l NZS 8134.3:2008: Health and Disability Services (Restraint Minimisation and Safe Practice) Standards 
l NZS 8134.3:2008 Health and Disability Services (Infection Prevention and Control) Standards 

2. DAA Group Certification Audit
Standards for certification accreditation include (but are not limited to):
l AS/NZS ISO 9001:2000 Quality Management Systems requirements
l NZS 8157:2003 Alcohol and Other Drug Treatment Sector Standard
l NZS 8158:2003 Home and Community Support Sector Standards
l NZS 8151:2004 Accident and Medical Clinics Standard
l NZS 8156:2002 Ambulance Service Sector Standard

Audit Process to Accreditation/Certification Proposal for Audit and Accreditation/Certification Services Requested Proposal received by you Proposal accepted. Application for registration with proposed dates completed and forwarded to the DAA Group. Agreement on time frames Gap Analysis (optional) Documentation review Approximately 4-6 weeks prior to on site audit. Findings presented as a Documentation Review Report. Accreditation/Certification audit on site Findings presented at end of audit in form of Corrective Action Requests Accreditation/Certification Audit Report completed and received by you. Response to Corrective Action Requests forwarded to the DAA Group within 20 working days. Corrective Actions reviewed within by the DAA Group within 10 working days. Recommendation for accreditation/certification forwarded to second review in the DAA Group.Allow approximately 10 working days OR Recommendation and file forwarded to sector body (such as AMPA or Alcohol and Drug Accreditation Board) for peer review and acceptance of recommendation for accreditation/certification. Accreditation/Certification awarded for three years. Ongoing surveillance.

Audit process to Health and Disability Sector Standards Certification Proposal for Audit and Certification Services Requested Proposal received by you Proposal accepted. Application for registration with proposed dates completed and forwarded to the DAA Group. Agreement on time frames Gap Analysis (optional) Documentation review Approximately 4-6 weeks prior to on site audit. Findings presented as a Documentation Review Report. Certification audit on site. Findings presented at end of audit in form of Corrective Action Requests.   Detailed Certification Audit Report completed and received by you. Response to Corrective Action Requests forwarded to the DAA Group within 15 days.   Corrective Actions reviewed and included with Ministry of Health online report..   Within 20 working days online report sent by the DAA Group to Ministry of Health with supporting evidence. Ministry of Health review files and approve certification. Ministry of Health allocate certification period. Certification   Progress reports and surveillance based on Ministry of Health requirements.

The DAA Group Client Managers have combined, more than twenty-seven years of hands-on experience in managing audit reporting systems. This extensive experience combined with our external accreditation gives confidence that audit reports will accurately reflect service standards.

For MoH Certification reports submitted by The DAA Group, as a Designated Audit Agency, our extensive experience gives confidence that our audit reports will contain sufficient information to enable the Director General of Health to make an accurate and fully informed decision regarding certification of provider organizations.

Towards the end of 2004, the DAA Group was one of five DAA's to be audited by the Ministry of Health together with an Australian Audit Company. The DAA Group was selected for audit because we were one of the audit agencies to have completed the most Ministry of Health Certification audits. The external audit by the Ministry of Health showed detail and consistency in our reporting. Ministry of Health feed back has included that our reports give them confidence in the audit and they trust our services.